Support

Questions? We answer them.

Master Vortex is Positive Energizer’s charting platform, and PE-Vortex is the master indicator built into it: every indicator combined into one dashboard box on a single chart, showing entries and exits for you to read with your own knowledge. It is not an automated trading system, it does not place trades, and it never tells you what to buy or sell — every decision stays yours.

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Members: help in Discord

Positive Energizer helps members personally in our Discord — bring your questions about your dashboard, your activation, or your account there. Your Discord access comes with your membership when we activate you.

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Billing & cancellation

Manage or cancel your subscription yourself, in seconds, with the email you used at checkout: Manage or cancel your subscription. You keep access until the end of your paid month.

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Getting started

Not a member yet? Sign up here — we reach out personally by text and email to activate you. Master Vortex runs on the web and in our mobile apps; you just sign in with the email you subscribed with.

Support FAQ

Straight answers.

What exactly is PE-Vortex?
PE-Vortex is the master indicator built into the Master Vortex platform, made for every kind of trader — stocks, options, crypto, ETFs. It is built into your Master Vortex chart: every indicator you rely on, combined into one dashboard box on a single chart, showing entries and exits in real time. It does not tell you what stock to buy, and it never tells you to buy or sell — you read it with your own knowledge and make every decision yourself, with your own broker and your own risk rules.
What is Master Vortex?
Master Vortex is our standalone charting platform — the same master-indicator idea in one dashboard box on a single chart, on the web at app.positiveenergizertrading.com and in our mobile apps — no other account or software is needed. It shows entries and exits for you to evaluate and make your own decisions. It is a charting and indicator tool: it does not place trades and it is not financial advice.
What do I need to use Vortex?
Just your membership. After signup we activate your Master Vortex account, and you sign in with the email you subscribed with — on the web at app.positiveenergizertrading.com or in our mobile apps. No other account or software is needed. Positive Energizer answers member questions in our Discord. Memberships are purchased on this website, and no purchases are made inside the mobile app.
How do I see the entries and exits?
Nobody sends you calls — there are none to receive. After signup, we activate your Master Vortex account, and the PE-Vortex master indicator is built right into your chart. It lives on your chart as one dashboard box, so you stay on one stock chart — no switching indicators, pages, timeframes, or charts — and it shows you the entries and exits, to read with the knowledge you already have. It doesn't pick stocks and it doesn't tell you to buy or sell; every decision stays yours. Questions? Positive Energizer helps members personally in our Discord.
I just signed up — when is my indicator activated?
We reach out personally by text and email to activate your Master Vortex account after signup. Make sure the email and phone number you gave us are correct — those are what we activate and reach out on. If you have not heard from us, ask in the member Discord and Positive Energizer will sort it out.
How do I manage or cancel my subscription?
Anytime, yourself, in seconds: Manage or cancel your subscription — sign in with the email you used at checkout. No lock-in, no cancellation hoops. You keep the service through the month you've paid for.
What does Vortex cost?
One flat price: $49.95/month for the Member package — the same price for everyone, every month. The Creator package is $148.95/month ($49.95 membership + $99 creator add-on). Both run month-to-month until you cancel — cancel anytime and you keep access until the end of your billing month.
How do I delete my Master Vortex account and data?
You can request deletion of your account and associated data at any time — use the in-app account deletion option in Master Vortex, or ask Positive Energizer in the member Discord. Deletion requests are completed within 30 days. See our Privacy Policy for what we collect and how it is handled.
Is this financial advice?
Not financial advice. PE-Vortex and Master Vortex are informational indicator tools only. Nothing on this site or shown by the indicator is a recommendation to buy or sell any security. Trading involves substantial risk of loss — only trade with capital you can afford to lose, and consider consulting a licensed professional.
Does Vortex guarantee profits?
No — and anyone who guarantees trading profits is lying to you. Vortex shows entries and exits; markets do what markets do. What it removes is the guessing, the hesitation, and the FOMO-chasing. Your results depend on your risk management and discipline.
Not financial advice. PE-Vortex and Master Vortex are informational indicator tools only and are not a registered investment adviser, broker-dealer, or financial planner. Nothing on this site constitutes a recommendation to buy, sell, or hold any security. The tools show entries and exits on your chart for your own analysis; they do not tell you what stock to trade or direct you to buy or sell anything. Trading stocks, options, and other securities involves substantial risk of loss and is not suitable for everyone. Past performance of any signal or strategy does not guarantee future results. Only trade with risk capital you can afford to lose.